FAQ


In which countries is Doc.com app available?

It is available throughout Latin America (except Brazil) and and in the following states of the United States: Florida, Arizona, Colorado, Connecticut, Washington D.C., Delaware, Hawaii, Iowa, Idaho, Indiana, Massachusetts, Maryland, New Hampshire, New York, Mississippi, North Carolina, New Jersey, Tennessee and North Dakota, at the moment.


Are you sharing personal information?

No way. The data that is placed on our blockchain is anonymous hard data and used for statistical analysis.


How can we know that we are talking with health professionals?

Before responding and during medical or psychological assistance, you will be able to see the name, specialty and professional ID, in this way you can make sure you are talking with a true professional expert.


Where can I download Doc.com app?

Find us on Google Play Store and App Store.


How does Doc.com app work?

Once you have downloaded and registered, you just have to press a button and request your assistance with the professional you want to talk to, a doctor or a counselor, and just wait a couple of minutes to be able to link the call.


Why do I have to enable my location?

It is important to enable location and notifications, in order to detect your region and thus be able to provide you with the service in your local language.

Besides the security aspect, Blockchain also gives us the opportunity to incorporate a crypto currency to the platform, allowing us to create a crypto-economy within our services and making the service completely free for the end user.


What is MTC?

It is the cryptocurrency of the Doc.com system, which pays you for taking care of your health.