Frequently Asked Questions

Frequently Asked Qustions

In which countries is Doc.com available?

Doc.com is available throughout Latin America (except Brazil) and in the following U.S. states and territories: Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Hawaii, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Pennsylvania, South Carolina, South Dakota, Tennessee, Virginia, Wisconsin, Washington D.C., U.S. Virgin Islands

How much does it cost?

Monthly subscription plans are $9.99 or less, no copays or insurance required. We offer specialty pricing programs for our corporate and public health clientele, as well as fee waived programs for disproportionately impacted communities. Our unique data model will make the service perpetually more affordable as the platform grows. Doc.com’s ultimate mission is to provide the service for free and truly offer basic universal healthcare to the world.

Is Doc.com private and secure to use?

Doc.com is 100% HIPAA-Compliant and all population health data that we collect on patients is completely anonymous. Our Blockchain technology offers an even greater level of security than most traditional systems.

Who will I be speaking with?

All patients will be connected within minutes to a highly qualified on-staff physician of Doc.com. Prior to the virtual consultation, the patient will see the name, specialty, and medical ID of the health professional they will be speaking to.

Can I speak to the same provider?

Our platform is designed to cater to a large population with minimal delay, therefore we can not guarantee that you will be connected to the same provider. Each of our providers are well trained and prepared to help. Your medical history from previous visits will be made quickly available, so all of our providers can easily care for every patient.